I do a fair amount of technical support in addition to my software development. In our small shop, we get to troubleshoot anything that is related to technology, from networks to software to printers. I think one of the most annoying aspects is trying to get printers to work the way the user wants. Another issue is setting up printers for users that have to roam from PC to PC as a part of their job. These users usually only need the printers that are in their specific location at any given time. It’s very difficult to accommodate this type of user, especially if the PCs are being used 24/7, which is true in my case. This is where Python comes in. (more…)